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Frequently asked questions
Got a question you need to ask, A general query that needs answered, Check out FAQ's first for the most common questions, 95% of questions are already answered ready for you.
If you cant find the answer in the FAQ page then drop us a message and we will get back to you within 24 hours.
Please note we are unable to assist you if you have already booked via a booking agent such as Expedia.com, Hotels.com, Booking.com ect as it is the booking agents policy that all queries must be directed via them.
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